tera-byte corporate services support members contact
address: Tera-Byte Dot Com Inc.
10004-104 Avenue NW
Edmonton, Alberta
T5J 0K1
Phone: +1 (780) 413-1868
Fax: +1 (780) 413-1869
Toll Free: 1-877-TERABYTE (1-877-837-2298)
Live Chat: http://www.tera-byte.ca/chat/
e-mail: sales@tera-byte.com : for all sales inquiries
support@tera-byte.com : for all shared hosting, virtual/dedicated/co-located server hosting, and dial-up access
  Please send all e-mail in plain text format. HTML formatted messages are non-standard and our e-mail queue system does not always handle them properly. For security reasons, we do not accept MS Office documents (Word, Excel, etc.) or any Windows executables.

For 4WebSpace.com and redirection.net support, please refer to their respective web sites.

  Abuse department:

To report abuses of our services, please e-mail abuse@tera-byte.com and make sure you follow these guidelines:
  - If you are reporting any kind of network abuse, you must include detailed logs showing exact times, IP addresses, and ports affected.

- If you are reporting spam, you must include the spam message including full headers so that we can investigate.

- If you are reporting copyright infringement issues, you must include the exact URL(s) of the offending material along with the name of the software and copyright holder.

- If you are reporting any other kind of illegal activity, you must include a concise description of the activity which includes all relevant information such as URL(s), nature of the activity, and applicable laws.

* Please note that Tera-Byte Dot Com is not an American company, so make sure that what you are reporting is illegal before contacting us.